CANCELLATION POLICY
Effective Date: December 1, 2024
1- Right of Cancellation
After purchasing the product, customers must create a ticket via DISCORD to resolve any issues that may arise during installation. If the problem cannot be solved within 14 days after creating the ticket, you have the right to cancel
2- Cancellation Process
To initiate the cancellation process, you must create a ticket via DISCORD and contact us
3- Refunds for Cancelled Orders
Refunds for eligible cancellations will be processed within [insert time, e.g., 7 business days] after the cancellation request is approved.
Non-Cancellable Products
Certain products, such as digital downloads and custom software, may not be eligible for cancellation once the order is completed.